Is this the official Ingenuity site?
No. Ingenuity is a brand of Kids II, and this is an independent catalogue that reads their listings and sorts them by stage. For warranty, registration and manuals, go to the manufacturer.
Can I buy something here?
There is no cart on any page. A buy button opens the listing at a retail partner in a new tab, and the order happens there, on their terms, with their prices.
Why is the price different at checkout?
Because the number on a card here was copied on the day the catalogue was built, and retail prices move weekly. The checkout page is the one that counts. If the gap is large, the listing has usually changed model or pack size.
How do I know my baby has outgrown something?
Two tests, and the stricter one wins. The weight limit the maker prints is a hard ceiling. The behavior limit is usually earlier: most bouncers and swings are done the moment a baby can push up on hands and knees or sit unaided, whatever the scale says.
Swing or bouncer in a small apartment?
A bouncer, in almost every case. A wire frame bouncer carries in one hand, tucks beside a couch, needs no outlet, and folds behind a door. A full size swing wants a clear patch of floor it can keep for several months.
Do the seat pads actually come off?
On most of the fabric seats, yes, and the section pages say which. Undo the harness first, unhook the pad from the frame, and read the care label rather than guessing at the machine setting. Frames and toy bars get wiped, not washed.
Which pieces need batteries?
Anything with a motor, sound, or a light. Full size swings usually run from an outlet with batteries as a backup, while portable swings and most toy bars run on batteries only. Each page lists what the maker prints under power.
A piece is listed under the wrong stage. Can that be fixed?
Yes, and corrections are the mail this desk likes most. Send the page address and what looks wrong, and it gets checked against the manufacturer listing.
Do you handle returns?
No. The retailer who took the order handles the return, sets the window, and sends the money back. Nothing should be sent to the postal address on this site.